Commerce Becomes Community: Our Partnership with Whatnot
Supporting Grant LaFontaine, Logan Head, and the Whatnot team as they work to scale live commerce to a global phenomenon

Whatnot co-founders Logan Head and Grant LaFontaine

Commerce Becomes Community: Our Partnership with Whatnot

Supporting Grant LaFontaine, Logan Head, and the Whatnot team as they work to scale live commerce to a global phenomenon
Portfolio Updates

Whatnot co-founders Logan Head and Grant LaFontaine

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https://www.iconiqcapital.com/growth/insights/commerce-becomes-community-our-partnership-with-whatnot

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Off the coast of San Diego, a seafood seller goes live from the deck of his boat, and by afternoon the morning's catch is packed and on its way across the country to buyers a local distributor could not reach before. In a garage in New Jersey, a sports card dealer holds a graded 1986 Michael Jordan rookie card to the camera, and regulars bid on it real time. In a studio in Los Angeles, a makeup artist shares hard-to-find Korean beauty products, selling to buyers in every time zone. 

This is live commerce powered by Whatnot

It all started over six years ago, when Grant and Logan first dreamed up the idea. Once Logan finished coding the first version of the app, Grant went live to test it. In just a couple of hours, they had sold hundreds of Funko Pops and immediately knew they had landed on something special. Since then, Whatnot has expanded to hundreds of categories and now sees millions of users across 10+ countries purchase items across fashion, sports and trading cards, beauty, collectibles, sneakers, luxury handbags, vinyl, sports memorabilia, electronics, food, candy, golf, and art. 

Today, we’re excited to co-lead Whatnot's Series G and to partner with Grant, Logan, and the entire Whatnot team as they build a marketplace where live commerce can truly come to life.

For twenty years, online shopping optimized for one thing: getting you what you already know you want, faster. Convenience turned shopping into something transactional, a search box and a grid of listings stripped of the discovery, expertise, and human interaction that made commerce compelling in the first place. It also raised the barrier to selling, shutting out people who had the taste, knowledge, and inventory but none of the distribution, capital, or infrastructure to reach an audience.

We believe Whatnot has changed the equation for these would-be entrepreneurs. All you need is passion for a category, quality products, and the ability to build trust with the buyer community. Many early adopters of Whatnot have grown what was once a side gig to a full-time business, expanding into warehouses of inventory and employees running concurrent live shows. The number of sellers who have reached more than a million dollars in lifetime sales more than doubled over the past year, while the share of sellers who sell full-time on Whatnot has grown by 25%. As live commerce becomes increasingly mainstream, so does live selling as a durable business opportunity. Retailers and global brands are now following a similar path by investing in live commerce as one of the most important and fastest growing channels to reach both new and existing customers. 

The key is the infrastructure that the Whatnot team has spent several years testing, building, and scaling. For a decade, many competitors came and went as they treated live shopping as a bolt-on feature rather than a genuinely different way to buy and sell. 

Instead, Whatnot was designed around live commerce from day one, resulting in a purpose-built platform that provides sellers with everything they could need. Real-time auction mechanics, unique features like giveaways, auto-generated shipping labels, analytics dashboards, inventory and sourcing infrastructure, natively integrated support with Shopify and other platforms, buyer loyalty programs, audience building tools, and above else, a deep commitment to platform trust and safety. In addition to this, the company is investing heavily into AI-powered tools to help sellers grow and manage their businesses more easily and into the discovery engine to better personalize the experience for millions of buyers. 

Just as importantly, every part of Whatnot reinforces the next, creating a compounding flywheel. Sellers bring their own inventory and their own initial customers; buyers arrive for one seller and discover ten more. Buyers are highly retentive and come back for hard-to-find products, real deals, nostalgia, discovery, entertainment, and quality from sellers they trust. And in a dynamic that makes the marketplace unusually durable, many of these buyers become sellers themselves and vice versa.

Whatnot’s success shows in the numbers, and, in the US and other international markets, they are the dominant leader. In the first half of 2026, Whatnot has facilitated more sales than in all of 2025, and buyers have more than doubled. They recently surpassed one billion orders since launch and are now processing more than 20 orders every second. Whatnot is one of the fastest growing marketplaces we have ever seen.

While the results so far are remarkable, our conviction starts with the founders. Grant and Logan saw this market before many. They watched sellers rig up clunky set-ups on platforms never built for it and understood that the experience could be extraordinary if someone would just build the right thing. Grant had built products at consumer platforms like Google and Facebook while Logan had led product and engineering at collector marketplaces like GOAT and Flight Club. Their combined experiences created the perfect match. Between them they understood two-sided platforms and what earns a community's trust. 

But what has set them apart to us since is execution. Grant is one of the most relentless operators we have ever backed, with a deep understanding of the details across the business while holding a long-term vision for where it can go. Logan was the first technical leader of the company and now focuses on launching new ideas, categories, and markets with incredible velocity. They move quickly as if the lead is never safe, constantly shipping new products and innovating for their users. In our experience, the teams that thrive are often the most paranoid, and few teams live it as fully as this one. 

Whatnot connects people around the world through shared interests, hobbies, and collections, building new communities in the process. More than one billion orders later, we believe it is still early days. More categories, more countries, more functionality, and more formats are all coming. The combination of category creation, global reach, and world-class execution can position Whatnot to become one of the defining commerce platforms of the coming decade, with more of the world's sellers - from an individual card collector to a global brand - still to bring online. We could not be more excited to welcome Grant, Logan, and the entire Whatnot team to the ICONIQ community as they scale live commerce to a global phenomenon. 

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Unless otherwise indicated, the views expressed in this presentation are those of ICONIQ Venture and Growth (“ICONIQ" or the “Firm"), are the result of proprietary research, may be subjective, and may not be relied upon in making an investment decision. Information used in this presentation was obtained from numerous sources. Certain of these companies are portfolio companies of ICONIQ Venture and Growth. ICONIQ Venture and Growth does not make any representations or warranties as to the accuracy of the information obtained from these sources.

This presentation is for general information purposes only and does not constitute investment advice. This presentation must not be relied upon in connection with any investment decision. The information in this presentation is not intended to and does not constitute financial, accounting, tax, legal, investment, consulting or other professional advice or services. Nothing in this presentation is or should be construed as an offer, invitation or solicitation to engage in any investment activity or transaction, including an offer to sell or a solicitation of an offer to buy any securities which should only be made pursuant to definitive offering documents and subscription agreements, including without limitation, any investment fund or investment product referenced herein.

Any reproduction or distribution of this presentation in whole or in part, or the disclosure of any of its contents, without the prior consent of ICONIQ, is strictly unauthorized.

This presentation may contain forward-looking statements based on current plans, estimates and projections. The recipient of this presentation ("you") are cautioned that a number of important factors could cause actual results or outcomes to differ materially from those expressed in, or implied by, the forward-looking statements. The numbers, figures and case studies included in this presentation have been included for purposes of illustration only, and no assurance can be given that the actual results of ICONIQ or any of its partners and affiliates will correspond with the results contemplated in the presentation. No information is contained herein with respect to conflicts of interest, which may be significant. The portfolio companies and other parties mentioned herein may reflect a selective list of the prior investments made by ICONIQ.

Certain of the economic and market information contained herein may have been obtained from published sources and/or prepared by other parties. While such sources are believed to be reliable, none of ICONIQ or any of its affiliates and partners, employees and representatives assume any responsibility for the accuracy of such information.

All of the information in the presentation is presented as of the date made available to you (except as otherwise specified), and is subject to change without notice, and may not be current or may have changed (possibly materially) between the date made available to you and the date actually received or reviewed by you. ICONIQ assumes no obligation to update or otherwise revise any information, projections, forecasts or estimates contained in the presentation, including any revisions to reflect changes in economic or market conditions or other circumstances arising after the date the items were made available to you or to reflect the occurrence of unanticipated events. Numbers or amounts herein may increase or decrease as a result of currency fluctuations.

For avoidance of doubt, ICONIQ is not acting as an adviser or fiduciary in any respect in connection with providing this presentation and no relationship shall arise between you and ICONIQ as a result of this presentation being made available to you.

ICONIQ is a diversified financial services firm and has direct client relationships with persons that may become limited partners of ICONIQ funds. Notwithstanding that a person may be referred to herein as a "client" of the firm, no limited partner of any fund will, in its capacity as such, be a client of ICONIQ. There can be no assurance that the investments made by any ICONIQ fund will be profitable or will equal the performance of prior investments made by persons described in this presentation.

Any information in this presentation is directed at, and intended for, only persons who are experienced institutional or professional investors (“professional investors”) as defined by applicable law and regulation. Any person that is not a professional investor is not an intended recipient of this presentation and the matters discussed herein.

ICONIQ is a trading name of ICONIQ Partners (UK) LLP. ICONIQ Partners (UK) LLP (Registration Number: 973080) is an appointed representative of Kroll Securities Ltd. (Registration Number: 466588) which is authorised and regulated by the Financial Conduct Authority. ICONIQ Partners (UK) LLP is a limited liability partnership whose members are ICONIQ Capital (UK) Ltd, Seth Pierrepont and Lou Thorne, and it is registered in England and Wales and has its registered office at 27 Soho Square, London W1D 3QR. ICONIQ Partners (UK) LLP acts as an adviser to ICONIQ Capital LLC